Call for Papers

Papers are invited in the following proposed topics:

  • Quality innovation in manufacturing
  • Change and risk management
  • Leadership, team development and quality culture
  • Environment and safety management
  • Sustainable development and social responsibility
  • Management quality in IT economy
  • Improvement of public service quality
  • Technology and models for business excellence
  • Service excellence and customer satisfaction
  • Standardization, metrology, accreditation
  • Management and certification of personnel
  • IT-technologies in the sphere of industry and services

NOTE: Papers on other topics are welcomed, according to the general thematic focus of the Congress.

Further Information

Congress website:


Telephone: +7 (727) 250 50 60


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